TERMS AND CONDITIONS

 

RETURNS POLICY

UK Exchanges/ Refunds must be returned to us within 7 days of when the order was received. EU & International Exchanges/Refunds must be returned to us within 14 days of when the order was received.

Please be sure to carefully review your order before completing your purchase.

All Returns must be in perfect original sale condition, unworn, with the tags unbroken.

We cannot refund your original or return postage costs.

Sales items cannot be returned.

Return forms can be requested via email at the below address.

If you need any further help, please contact: mail@jacobkane.com.

 

SHIPPING / TAXES

Shipping is available to more than 220 countries worldwide via our exclusive courier, DHL EXPRESS.

 

DHL Express UK: £5.00.

DHL Express EU: £10.00.

DHL Express International: £15.00.

 

FREE SHIPPING WORLDWIDE ON ALL ORDERS OVER £200.

 

All orders will be dispatched within 2 working days and tracking information will be emailed to you upon dispatch. If you do not receive this, please check your spam folder.

Please note: We do not charge for, or accept responsibility for any taxes incurred on entry into international countries. Any taxes payable are the sole responsibility of the customer. Jacob Kane Limited accepts no responsibility for said charges.

If you need any further help, please contact: mail@jacobkane.com

 

PRESS / MARKETING ENQUIRIES

For UK & International Press / Marketing enquiries, please contact: mail@jacobkane.com

 

WHOLESALE / STOCKIST ENQUIRIES

For UK & International Wholesale / Stockist enquiries, please contact: mail@jacobkane.com

 

PAYMENTS

Our standard payment system is managed via Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. We also accept payments via PayPal, one of the worlds leading online payment systems.

 

 

Copyright © 2018 Jacob Kane Limited. All rights reserved.

Company Number: 10307613.

VAT Number: 284750967.